8999bd Privacy Policy

1 Introduction and Scope

8999bd (referred to hereinafter as "we", "us", or "the platform") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") will inform you about what types of information we collect, why we collect it, and how that information is used, stored, and protected.

This Policy applies to the 8999bd website (https://8999bd.cam) and all related services. By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using the platform.

This Policy must be read together with our Terms and Conditions. In the event of any conflict, the Terms and Conditions will take precedence.

Summary Overview

2 Data Collection

8999bd collects user information in various ways. We may collect the following types of information:

2.1 Directly Provided Information

When you register an account, deposit or withdraw funds, or contact customer support, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• National ID (NID) number or passport details (when required)
• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for withdrawals)

2.2 Automatically Collected Information

When you use our platform, certain information is automatically collected for technical reasons:

• IP address and device identification information
• Browser type and operating system
• Pages visited, session duration, and click data
• Cookies and local storage data
• Referral URL (where you came from)

2.3 Transaction Information

A complete record of your deposits, withdrawals, and betting activity is stored securely in our system. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800. This transaction information is used to ensure financial security.

3 Purpose of Data Use

8999bd uses collected information for the following legitimate purposes:

3.1 Account Management

Your personal information is used to create and manage your account, verify your identity, ensure login security, and provide account recovery assistance.

3.2 Financial Transaction Processing

Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. Normal withdrawal processing time is 5–30 minutes.

3.3 Customer Support

Your contact information is used to provide 24/7 live chat support in Bengali, answer your questions, and resolve issues.

3.4 Security and Fraud Prevention

Transaction and behavioral data is analyzed to detect unusual transactions, prevent account hacking, and manage anti-money laundering (AML) processes.

3.5 Bonuses and Promotions

Your transaction history is used to correctly apply your 150% bonus on your first deposit (up to ৳5,000) and VIP cashback benefits.

3.6 Platform Development

Anonymous statistical data is used to improve the user experience, add new games and features, and analyze platform performance.

4 Data Storage and Security

8999bd uses industry-standard technology to ensure the security of your personal and financial information.

4.1 Technical Security Measures

• SSL/TLS Encryption: All data between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive data (passwords, payment information) is kept in encrypted form.
• Firewall and Anti-DDoS: Advanced security layers are maintained at the server level.
• Two-Factor Verification: Additional verification steps are taken on suspicious login attempts.

4.2 Data Retention Period

Your information will be retained for as long as your account is active and for as long as necessary to meet legal obligations after account closure. Transaction records may be kept for an extended period for financial audit purposes.

4.3 Employee Access Control

Only authorized personnel may access your information on a need-to-know basis. All staff work under strict confidentiality agreements.

5 Sharing Data with Third Parties

8999bd never sells your personal information. However, limited information may be shared in the following cases for operational purposes:

5.1 Payment Processing Partners

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These organizations are governed by their own privacy policies.

5.2 Technology Service Providers

Only the information necessary to provide services is shared with game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, and others) and technology partners for platform operations.

5.3 Legal Obligations

Information may be disclosed as required by a valid legal directive, court order, or request from a regulatory authority. In such cases, we comply with applicable law.

5.4 What We Never Do

• Sell your information to advertisers.
• Share your personal information with unrelated third parties.
• Conduct profiling or targeted marketing without your consent.

6 Cookies and Tracking

Cookies and similar technologies are used on the 8999bd website. Cookies are small text files stored in your browser that help improve your experience on our platform.

6.1 Cookies We Use

• Essential Cookies: To maintain login sessions and store security tokens.
• Functional Cookies: To remember your language preferences and platform settings.
• Analytics Cookies: To collect anonymous statistics for understanding user behavior.

6.2 Cookie Controls

Cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may prevent some features from working properly.

7 Your Rights

As a user of 8999bd, you have the following rights regarding your personal information:

7.1 Right to Access Data

You may request to know what information we hold about you. We will provide that information within a reasonable time.

7.2 Right to Correct Data

If any of your stored information is incorrect, you may request a correction through our customer support.

7.3 Right to Delete Data

In certain circumstances, you may request deletion of your personal data upon closing your account. However, some information must be retained for a specified period due to legal obligations.

7.4 Right to Object to Data Processing

You may object to the processing of your data for marketing communications or profiling. Once we receive your request, we will stop that processing.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our customer support via 24/7 live chat or email us at [email protected].

8 Protection of Minors

8999bd strictly follows a 21+ age policy. Our services are available to users aged 21 and above only.

Date of birth is verified at the time of account registration, and ID verification is completed when required. We do not knowingly collect information from any minor. If we become aware that a minor is operating an account, that account will be closed immediately and the collected information will be deleted.

To learn more about responsible gambling, please read our Responsible Gaming page.

9 Policy Changes

8999bd reserves the right to change, amend, or update this Privacy Policy at any time. When significant changes are made to the Policy, we will notify you in the following ways:

• By publishing a clear notice on the website.
• By sending a notification to your registered email.
• By updating the "Last Updated" date at the top of the page.

Continuing to use the platform after the updated policy has been published will be considered as your acceptance of the updated policy. Therefore, it is recommended that you revisit this page from time to time.

10 Contact

If you have any questions, comments, or concerns about this privacy policy, please contact us. Our privacy team will respond to your request as soon as possible.